Delivery & Return
Free delivery available on 1000s of products over ₦500k. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Nova Mobile Plus offers ideal shipping methods for any requirement. Be it low-priced through Motor Park delivery, more quickly via DHL Express, or GIG. And in addition, you can also pick up your order yourself at our Shop if you prefer. On this page, you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
|
Standard delivery Get it in 1-5 working days |
|
|---|---|
|
Orders over ₦500k: All day delivery. Order anytime: |
FREE |
|
Orders under ₦500k: All day delivery. |
From ₦2k |
|
Weekday time slot from 12noon - 5pm. Order by 9pm. |
₦5k |
|
Same day delivery Get it next day, 7 days a week |
|
|---|---|
|
All day delivery in Kano: |
From ₦2k |
|
Weekday time slot from 12noon - 5pm. Order by 9pm. |
₦3k |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
|
Standard delivery Get it in 2 working days |
|
|---|---|
|
All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
|
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
|
Next day delivery it next day on weekdays |
|
|---|---|
|
All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
|
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Simply browse our products, add items to your cart, and proceed to checkout. Follow the steps to enter your details and confirm payment.
Yes, you can request changes or cancellations within 12 hours of placing your order. Contact our customer support team immediately for assistance.
Standard delivery: 2–5 working days.Express delivery (in selected areas): same-day or next-day.
Yes, we deliver across Nigeria (and are expanding to more locations soon).
Delivery charges vary by location and order size. Free shipping may apply to orders above a certain amount.
We accept debit/credit cards, bank transfers, mobile money in selected locations.
Absolutely. We use secure payment gateways and SSL encryption to protect your data.
You can reach us via phone, WhatsApp and email on our website. Our support team is available 7 days a week.
Yes, we have physical store. Check our Contact Us page for locations.
Nova Mobile Plus is Nigeria’s trusted destination for mobile phones, and accessories.
Whether shopping online or visiting our physical store, we make it easy for you to find the latest smartphones, laptops, gadgets, and home electronics at unbeatable prices. Enjoy a seamless shopping experience with fast delivery across Nigeria, secure payment options, and dedicated customer support.
From mobile phones and tablets to computers, accessories, and home electronics, Nova Mobile Plus is your one-stop shop for quality and affordability.
Have you shopped with Nova Mobile Plus today? Discover the best deals on electronics and mobile phones, enjoy hassle-free returns, and get your order delivered right to your doorstep. Shop smart, shop Nova Mobile Plus.
